Amenities & Services Included in a Fully-Staffed Villa

what amenities and services are included in a fully staffed villa rental

WHAT SERVICES ARE INCLUDED IN A FULLY-STAFFED VILLA RENTAL?

When travelers search for a fully staffed private villa rental, they’re often met with vague promises like a “concierge” available upon request, “housekeeping” a few times a week, and “staff” who may or may not appear.

At Villa Punto de Vista Estate, a fully-staffed villa in Manuel Antonio, Costa Rica, we’ve operated differently for nearly 20 years. Our fully-staffed private villa rental includes a dedicated 24/7 professional hospitality team, with the service quality of a five-star boutique hotel and the privacy of an exclusive estate reserved only for your group.

The amenities and services included in a fully-staffed villa experience at Villa Punto de Vista include:

  • Pre-arrival concierge to plan your stay before you arrive, from transportation, excursions, and room assignments, to dietary preferences, and more
  • On-site concierge and butler available throughout your stay
  • Bartender and certified sommelier, available throughout the day and during meals
  • Breakfast private chef and kitchen staff preparing a complimentary gourmet breakfast daily (private chef also available for additional meals on request)
  • Full housekeeping team with daily cleanings and turn-down service
  • 24/7 on-site security personnel
  • Dedicated beach attendants and beach butler service
  • Private driver for complimentary local transportation (villa SUV and 6-passenger beach buggy included)
  • Full-time maintenance crew and groundskeepers
  • Estate manager and family ownership oversee every behind-the-scenes detail

With nearly 20 years of experience operating a luxury staffed villa, we’ve designed an experience where every detail, every service, and every comfort is accounted for before you even think to ask. 

Below is a complete breakdown of everything included in your stay, organized into three sections: amenities included in your fully-staffed private villa, services included with your fully-staffed private villa, and optional add-on services available to customize your luxury villa experience.

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luxury bedroom with bathroom at 10 bedroom villa

AMENITIES INCLUDED AT YOUR PRIVATE VILLA

Every physical amenity on the estate is included at no additional cost and exclusive to your group.

Guest Suites & In-Room Comforts

  • Up to 18 en-suite bedrooms across the estate (10 at Villa Punto de Vista, 8–9 at Villa La Isla), each individually themed
  • King or twin bed configurations available to suit your group
  • Swiss-made Ergo-Beds and premium mattresses
  • Jennifer Adams Lux Collection™ sheets
  • Air conditioning throughout, plus a ceiling fan over every bed
  • Private balcony off every guest room with ocean or rainforest views
  • En-suite bathrooms with rain showers and balcony access
  • Eco-luxury bath and organic spa amenities in every bathroom, refreshed daily
  • Plush linens, bath towels, and robes, refreshed throughout your stay by the housekeeping team
  • Mini-fridges with fresh bottled water 
  • Hair dryer, clothing steamer, and in-room safes
  • Apple iPads in every room with AirPlay™ audio integration
  • In-ceiling audio systems
  • In-room safes
  • Blackout curtains 
  • Ample wardrobe storage 

Technology & Connectivity

  • Complimentary broadband Wi-Fi with full property coverage and business-grade speed suitable for remote work, streaming, and video calls
  • In-ceiling audio in every guest suite
  • Apple iPads with AirPlay™ in every room, paired with the sound system
  • Apple FaceTime-enabled iPads in social areas for instant butler service
  • Smart TVs with streaming in suites and common areas
Fully staffed villa with private pool

Pools & Outdoor Amenities

  • Double-edge saltwater infinity pools at Villa Punto de Vista and Villa La Isla with panoramic Pacific Ocean and jungle views
  • 10-person solar-heated rooftop jacuzzi at Villa Punto de Vista  
  • Poolside lounge chairs, daybeds, umbrellas, and pool toys that are always yours, never reserved
  • 2.5 acres of private rainforest home to monkeys, sloths, toucans, and more, who will join you daily
  • Outdoor dining terraces and covered lounge spaces large enough for groups, weddings, meetings, multigenerational family vacations, and more

Laundry & Essentials

  • On-site washer and dryer or organized laundry service
  • In-room clothing steamers
  • Extra linens, blankets, and pillows on request
  • Grocery and pharmacy delivery for anything you forgot to pack (toiletries, aloe vera, feminine products, basic medicines, etc.)
  • 110V power outlets, which are the same as those in North America, no converters required
Villa rental with gym and pool

Entertainment, Wellness, & Game Rooms

  • Brand new gym outfitted with state-of-the-art wellness equipment at Villa Punto de Vista 
  • Yoga mats
  • Media Room and Home Theater with an extensive entertainment system
  • Theatre and Game Room with pool table and wet bar at Villa Punto de Vista and Xbox consoles at both villas
  • Arcade games
  • Spa and Multi-Use Room
  • Large flat-screen TVs throughout common areas with streaming capability
  • Control4 sound system across common spaces

Beach Access & Transportation

  • 6-passenger 2014 Polaris Ranger Crew beach buggy
  • 5-minute walk to Manuel Antonio’s golden-sand beach
  • Dedicated villa vehicle with driver (private SUV) for local transportation
  • Beach chairs, tables, and umbrellas (set up by villa staff) 
  • Beach toys and boogie boards for fun for all ages 
  • Cooler service with cold spring water and drinks
private wine cellar in villa

Kitchen & Dining

  • On-site private wine cellar with internationally rated vintages from well-known and small producers
  • Gourmet chef’s kitchens with commercial-grade appliances (grills, too!)
  • Prep kitchen for private chefs for unobtrusive service 
  • Fully equipped cookware, fine china, glassware, and flatware
  • Locally harvested, single-origin Costa Rican coffee made with beans from a female-owned cooperative in the country’s central highlands, blended especially for the villa
  • Espresso setup
  • Curated tea selection
  • Ultra-filtered cold drinking water and sparkling water on tap
  • Ice machines and a full bar setup with glassware for cocktails, wine, and spirits
  • Wall-mounted iPad Minis in every bar area for music control

Infrastructure, Accessibility, & Reliability

  • 6-person OTIS™ elevator connecting all 6 floors of Villa Punto de Vista
  • Ramps throughout the estate, plus two sets of accessible public restrooms and showers fully suitable for elderly guests, strollers, and mobility needs
  • Industrial-grade backup generators
  • Water reservoir and water heating redundancy system
  • 24-hour gated property with controlled access and 24/7 security personnel 
  • Parking and private driveway

Services Included At Villa

This is where Villa Punto de Vista truly differentiates itself from other luxury villas in Costa Rica and internationally. A fully staffed villa means a dedicated, professional hospitality team serving only your group. Not shared, not part-time, and not on-call only. It's a distinction worth scrutinizing. Many properties market themselves as "fully staffed," only for guests to discover a skeleton crew, rotating contractors, or service that falls short of the promise. At Villa Punto de Vista, that gap between marketing and reality simply doesn't exist — what you're told is what you experience.

Experience Concierge at Private Luxury Villa Pre-Arrival Concierge

A Costa Rica expert who coordinates every detail before you arrive: transportation (private luxury van with bilingual driver, charter flights, helicopter transfers), tour and activity bookings, spa service reservations, kitchen pre-stocking at retail cost, dietary restriction management, room assignments, overflow hotel bookings, wedding planner matching, and special occasion planning

Estate Manager

Your anchor throughout the stay, overseeing housekeeping, security, and maintenance teams; serves as your primary point of contact and doubles as butler and bartender when needed

On-Site Butler & Bartender

Your right-hand host, preparing Villa Punto de Vista signature cocktails, handling dining recommendations and reservations, coordinating takeout delivery, restocking the kitchen, and reachable anytime via the Apple FaceTime-enabled iPads in every room ("The Butler Button")

Coffee Cup Icon Breakfast Chef

Prepares a complimentary made-to-order gourmet breakfast daily on the Dining Terrace: freshly baked goods with locally sourced cocoa and vanilla, Costa Rican favorites (gallo pinto, fried plantains), American dishes (pancakes, bacon, eggs to order), fresh tropical fruit, single-origin coffee from a female-owned Costa Rican cooperative, and bottomless passion fruit champagne mimosas

Private Bar in Luxury Manuel Antonio Villas Sommelier

A certified, globally-trained sommelier on staff who leads guided wine tastings from our on-site wine cellar, curates pairings for your dinner menus, and shares insights on international vintages and Costa Rican labels (stay dates can be coordinated to align with sommelier availability)

Housekeeping Team

Keeps the estate spotless with multiple daily cleanings, fresh linens and towels, turn-down service, pool towel replenishment, bathroom restocking with eco-luxury bath and spa amenities, and daily light laundry service

groundskeeping for private luxury villa Maintenance & Grounds Crew

Full-time team maintaining the infinity pools, OTIS™ elevator, HVAC, backup generator, water systems, tropical gardens, and wildlife trails — working discreetly around the clock

Private Chauffeur for Costa Rica Luxury Villa Beach Chauffeur & Driver

Complimentary on-demand transportation to and from Manuel Antonio beach via the estate's 6-passenger Polaris Ranger Crew beach buggy or dedicated villa SUV, plus rides to local restaurants, Marina Pez Vela, shopping, spa visits, and unplanned airport trips

Beach Butler

Sets up chairs, tables, umbrellas, and towels before your group arrives at the beach, brings a cooler of cold spring water and drinks from the villa, and stays on-site as a private attendant

24/7 villa security 24/7 Security Team

Discreet, around-the-clock on-site guards dedicated exclusively to the estate (not shared hotel security), with gated property access for complete privacy and peace of mind

Bilingual Staff & Instant Communication

English and Spanish-speaking team, trained in five-star anticipatory service, with WhatsApp group communication and Apple FaceTime iPads in every room and social area for instant butler service — no front desk, no hold times

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Villa with Private Chef

OPTIONAL ADD-ON SERVICES

To elevate your stay even further, your concierge team can arrange and fully coordinate additional services, including, but not limited to:

Services available at additional cost, coordinated in advance through your pre-arrival concierge.

Culinary Add-Ons

  • Private chef for lunch and/or dinner
  • Full-day meal service
  • Multi-course tasting dinners
  • Wine-pairing dinners with a sommelier
  • Beachside BBQ prepared by a local chef
  • Kosher consultant services for dietary planning
  • Costa Rican cooking classes
  • International cuisine cooking classes
  • Cacao experiences that support local Indigenous women growers (chocolate-making class, cacao for well-being, and more)
  • Themed dinners

Personal Services

  • Personal shopping and errand service
  • Overflow guest booking at nearby hotels or villas

Pre-Stocked Items (service free, items at cost)

  • Groceries (at retail cost, no markup)
  • Premium wine and spirits
  • Beverages, mixers, snacks
  • Specialty dietary items
Yoga Class at our fully staffed villa

Spa, Wellness & Beauty

  • In-villa spa and yoga decks
  • Massages, facials, and body work from renowned local therapists and esthetitians
  • Manicure and pedicure services
  • Reiki and energy healing sessions (group or private)
  • Private yoga or pilates classes
  • Sound bath facilitators
  • Meditation guides

Entertainment & Cultural

  • Sommelier wine tasting and pairing lessons
  • Salsa dancing classes
  • Latin dance instruction
  • Private Mariachi serenades
  • Live musicians and DJs
  • Mixology classes with the butler team
  • Coffee-tasting experiences (fun fact: it’s called coffee cupping)
  • Naturalist-led private tours of the 2.5-acre rainforest reserve
  • Cacao ceremonies

Family Services

  • Babysitting services
  • Nanny services
  • Kids’ activity coordination
  • Child-specific menu planning
  • Pack-and-plays
  • Baby monitor 
  • High chairs
  • Organization of car seat rentals for all transportation
  • Pool floats and swimmies

In-Country Travel Planning

  • Travel planning beyond your villa stay with accommodation booking in Arenal, Monteverde, Tamarindo, Guanacaste, and beyond
  • Multi-city Costa Rica itinerary coordination and reservations
Excursion to waterfall in Costa Rica

Event Services

  • Connections and referrals to the country’s best wedding planners, florists, photographers, videographers, and designers
  • Additional service staff for events
  • Overflow guest booking at nearby hotels or villas

Excursions & Adventures

  • Manuel Antonio National Park guided tours
  • Canopy ziplining tours
  • Rainforest hiking
  • Catamaran and sailing charters
  • Yacht charters
  • Sport fishing out of Marina Pez Vela
  • Whale watching (seasonal)
  • ATV tours
  • Surf lessons
  • Horseback riding
  • Private waterfall hikes
  • Mangrove kayaking
  • Rainforest wildlife tours
  • Nearby golf course trips

Transportation Upgrades

  • Private luxury van service with bilingual driver
  • Airport transfers from San José (SJO), Guanacaste/Liberia (LIR) or Quepos (XQP)
  • Private charter flights
  • Private helicopter transfers
  • Commercial flight coordination
  • Additional vehicles for larger groups splitting activities

Frequently Asked Questions

What is included in a fully staffed private villa rental?

A true fully staffed villa includes a dedicated team (concierge, housekeeping, chefs, butlers, drivers, and security), along with amenities like private pools, event spaces, and daily service—designed to replicate a five-star hotel experience in a private setting.

What's the difference between a "staffed villa" and a "fully-staffed villa"?

A staffed villa may include part-time housekeeping, a butler for part of the day, or a single on-call attendant. A fully-staffed villa like Villa Punto de Vista operates with a complete hospitality team on property. This includes a pre-arrival concierge, estate manager, butlers, housekeeping, maintenance, grounds crew, and 24/7 security all dedicated exclusively to your group.

Are meals included in a fully staffed villa?

At Villa Punto de Vista, daily gourmet breakfast is included. Additional chef services for lunch, dinner, or events can be arranged.

Do fully staffed villas include transportation?

Yes. Private driver service and local transportation are included, with additional transfers and excursions coordinated by the concierge.

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