Villa Punto de Vista COVID-19 Safety Protocols

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Find Peace of Mind in Paradise

The team at Villa Punto de Vista Estates looks forward to welcoming you in the near future. Villa Punto de Vista, by concept, has always been yours alone to share with family and friends. Today more than ever our loyal guests treasure the private spaces and experiences we provide, your home away from home, with all the staff, facilities and amenities of a 5-star resort.

We have always been committed to providing peace of mind when you are staying at any of our private villas, allowing you to relax, reconnect and enjoy quality time with friends and family. Our teams have spent the last few months adapting our tailored service and experience to the “post-covid” world, ensuring the safety of our team and guests, while minimizing any compromise on the warm service and attention to detail for which Villa Punto de Vista is known.

We Prioritize Your Privacy & Safety

Being in the unique position of welcoming only one group at the time, we can customize our protocols for each group; tightening or loosening our distancing and service, to meet your preferences – so long as the safety of our guests, teams and government-mandated protocols are respected.

When you are with us at Villa Punto de Vista Estates, all guests will be those you are traveling with. As such, we do not require social distancing between guest themselves as you will be sharing the same property and consider a single bubble, but can arrange protocols among your party as requested.

Villa Punto de Vista Safety Protocols

We go above and beyond the government’s own guidelines in both pre-arrival preparations for your stay and we follow strict COVID procedures while you are with us as well. In preparation for your stay, The villa is totally disinfected between stays with foggers and thoroughly cleaned.

In fact, our villa has obtained the “COVID SAFE ACCOMMODATION” accreditation required by top-tier hotels and hospitality businesses Globally. We use the most advanced technology and products on-site such as HLV foggers, electrostatic sprayers, hospital-grade disinfectants as well as provide multiple alcohol disinfecting stations for your guests to use in both public and bedroom areas of the villa.

While with us, you will notice our staff’s dedication to constant high-contact cleaning as well as our following strict employee guidelines by wearing both masks as well as mask shields at all times near clients. Also, strict entry and exit procedures for both employee and clients, such as temperature checks, hand, shoe & bag disinfection as well as other efforts to minimize risk are enforced.

Highly Rated

What does an establishment accredited with the COVID SAFE ACCOMMODATION COSTA RICA ® Stamp represent and why does it stand out from the vast majority as safer establishments?

It represents that you can feel confident and secure because you are staying in an establishment that:

Has made a managerial decision of total commitment to the safety of all people — guests, collaborators, suppliers, and every visitor — to minimize the risk of contagion of the SARS-CoV-2 or Covid-19 coronavirus in each process and facility.
Has implemented a certified Management System that integrates each and every one of the organization’s members and suppliers and has backed it up with a Documentary System that is available to all its clients. Each employee of the establishment has been trained, has a role and commitment to their responsibility in the process.

Villa Punto de Vista stands out over the vast majority of establishments in its market as the safest because we have undergone an external audit process, in charge of a competent ISO leading auditor with at least 600 audit hours corporate experience, which has verified that 170 procedures of the Covid Safe Accommodation Costa Rica® Standard have been in compliance.

Covid Safe Accommodation Costa Rica® Standard Compliance

We can prove professionally, documentarily and reliably that we have implemented all the protocols against COVID-19, established for lodging and food service companies required by the National Health Authority and the Tourism Authority of Costa Rica.

We have also taken a huge step further, in our commitment to offering safe and prepared spaces, by implementing the most demanding protocols and additional measures existing to date, applied by international health authorities and the international hospitality industry.

We have trained and have a continuous training and updating mechanism for our entire team, regarding all the regulations of the national health authority and the bio-security protocols to reduce the risk of contagion of Covid-19 to all people in all interactions.

We have appointed a Manager dedicated to the certified safety and cleaning stamp COVID-Safe Accommodation Costa Rica ® who is responsible together with the General Manager to oversee the daily and continuous application of all protocols and measures. They are personally available to each of the guests to provide all the information and support they require.

Above all, you will receive personalized, kind, and attentive service to whatever your request or the situation may be because you will have chosen an establishment truly committed to you.

This includes:

Traceability record
Temperature take
Contactless payment
Disinfected keys
Distance signaled for clients
Use of masks, face shield by all personnel, and gloves for necessary procedures.
Disinfection stations: sinks and alcohol gel in common areas.
Contactless access and check-in where possible
Disinfection of luggage and belongings

Other safety protocols include:

Enhanced cleaning protocols adapted to Covid-19, by trained personnel and with certified products that eliminate the virus.
Disinfection and cleaning process supervised by the Standard Manager
Rooms disinfected and sealed for exclusive access of the occupying guest.
Disinfection and packaging of TV, AV, controls to ensure exclusive use of the occupant guest
Withdrawal of all items that are not subject to disinfection.
The hotel has a washing machine that guarantees temperatures above 70 ° and where all the dishes are taken.
Bed linen and towels disinfected at more than 60 °
All whites are disinfected after each stay, even if they have not been visibly used.
And more

I want more information.

If you are a guest of an accredited accommodation and want more information, do not hesitate to contact the Standard Stamp Manager of the Establishment to the Quality Department of Consuhotel: calidad@consuhotel.com and WhatsApp (506) 8987 -7267.

If you wish to receive the document with the detail of the 170 measures and procedures contained in the standard for your safety, as well as the protocols defined by the national authorities, do not hesitate to request it. Your Villa Punto de Vista contact is also at your disposal for any questions.